Knowledgebase

The Account area was designed to give our clients a centralized area where they can keep their contact / billing information up to date. It is the clients responsibility to make sure this information is accurate since our system communicates with each client based on that information. Our system is 100% automated and will send any notices related to a clients account to the email contact noted in the system. We do not use snail mail method of billing. All communication is done via email. All clients are required to keep a credit card on file. If our system sees that a credit has expired or a charge has been declined the system will send you an email notifying you of this with instructions on how to fix.

 As a courtesy we have included links directly to your hosting control panel from within the Kship client area. Under "My Hosting Packages" you will see your account (domain) and a detail link. Inside the detail link you will see buttons that will take you directly to your cPanel and Webmail.

You can still get to your cPanel via: http://www.yourdomain.com/cpanel or http://rush.kship.com/cpanel

Forgot Password

You can always request your password from the client area login page if you have forgotten your password. The user name is the primary email address in our system. The system will send that email account a new computer generated email and allow you to set your new password upon re-entering the client area.

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